The Hospitality Experience from a Guest’s Perspective.

by Administrator 5. August 2016 10:11

Last week my family and I spent two nights in two different hotel chains on a trip to visit family. Here are some of my thoughts that I had during my stay.

Having worked with these products I have become more familiar with the options and amenities that hotels provide for their guests. Overall I was very pleased with our experience.

The lobby areas and hallways were very clean and tidy in both hotels. They each shared welcoming guest reception counters each had very helpful and pleasant staff. The maid carts http://www.goavm.com/laundry-maid-carts-c-140.aspx  were organized very well and most of the products on them looked new and fresh. Having seen some raggedy looking carts in the past at other hotels it’s very reassuring to a guest to see that the people cleaning your rooms have fresh products to do so. Perception really can make your experience.

One major difference in the two hotels that we stayed at was that one of them had a complimentary continental breakfast bar, while the other had a restaurant/bar inside of the hotel. I have to admit that personally I like the continental breakfast option http://www.goavm.com/food-beverage-c-267.aspx because when you’re on the road, as we were, you wind up eating at a lot of restaurants/fast food throughout the trip. To be able to sit down and have your choice of breakfast included in the cost of your room is fantastic. On the flip side of that the food from the other hotel’s restaurant chef was stellar and provided an awesome experience.

The rooms were satisfactory in both hotels. The bedding & linens http://www.goavm.com/bedding-linen-c-52.aspx were clean and comfortable. In one of the hotel rooms I noticed that the facial tissue http://www.goavm.com/facial-tissue-c-111.aspx was not stocked although there was a slot for it built into the counter. The amenities www.goavm.com/amenity-lines-c-27.aspx  were clearly displayed and of good quality. The particular amenities that these hotels used were higher end and very nice to use.

Since one hotel offered breakfast, they did not have in-room coffee but instead offered it in the lobby. http://www.goavm.com/lobby-c-395.aspx I was also pleasantly surprised to find that this particular hotel offered tea in their lobby as well. The other hotel offered in-room I cup coffee with condiment kits http://www.goavm.com/in-room-c-328.aspx.

In one of the rooms they had a cabinet http://www.goavm.com/room-furniture-c-558.aspx  that the fridge sat in. Consequently my Dad had trouble locating the Fridge until I pointed it out to him. In the other room it was clearly visible.

The final thing that I noticed on our trip was that all of us had smartphones that needed to be charged each night. The first room had enough outlets for us to all charge our phones and laptop while we stayed. The second room did not have enough outlets for us all to charge at the same time without unplugging something from the room. The nightstand recharge program would be a very convenient solution. http://www.goavm.com/accessories-c-679.aspx

We had a very satisfactory experience on our trip. I’d definitely stay in those hotels again. When I asked the front desk where they bought their supplies, they said from AVM. www.goavm.com

Who is AVM?

by Administrator 29. October 2014 23:11

Since 1982, AVM Enterprises, Inc. has been serving the hospitality and janitorial industry with quality products and dependable service. We are a family and minority owned business that has been a reliable source for the hospitality and janitorial industry for over three decades.
AVM is a qualified vendor for many brands.



We have achieved quality service and quality products by strategically aligning with approved manufacturers. Along with great products and great service, AVM offers 24/7 easy access to thousands of products via www.GoAVM.com. Currently we are able to serve our customers with direct delivery and FREE shipping to thousands of cities in the US and ship to all other locations in the continental US, Canada, Puerto Rico and Mexico. AVM is able to provide more competitive pricing and great service to more cities directly.


Who is AVM? We are Your Single Source for Hospitality & Janitorial Supplies!

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